Maju365 believes online entertainment should be fun, safe and controlled. We provide self-control tools, support and guidance to ensure your experience remains positive.
We provide a variety of features and tools to help you stay in control and enjoy a healthy, balanced gaming experience.
Set deposit limits according to your budget. Once set, our system will prevent deposits exceeding that amount for the selected period.
Need a quick break? Activate a cooling-off period for 24 hours, 7 days or 30 days. Your account will be temporarily suspended and automatically reopened after that period.
If you feel you need to stop completely, you can apply for self-exclusion for a period of 6 months, 1 year, or permanently. This decision cannot be reversed during that period.
Activate time reminders to receive notifications after playing for 1 hour, 2 hours, or any other duration you set. This helps you stay aware of the time you spend.
Set daily, weekly or monthly loss limits. When the limit is reached, you will not be able to continue wagering until that period ends.
Our support team is always ready to help you with any questions or concerns regarding responsible gaming. Contact us anytime.
Responsible gaming means enjoying online entertainment in a safe, controlled way that doesn't negatively impact your daily life, finances or mental health. At maju365, we believe every member has the right to enjoy gaming with peace of mind and confidence that they have full control over their activity.
Our platform is designed not only to deliver an engaging gaming experience, but also to protect members from the risks of problem gambling. We provide various tools, resources and support to help you make wise decisions and stay within healthy limits.
Gaming should be a form of entertainment, not a way to solve financial problems. If you find gaming starting to affect your life, we strongly encourage you to use our self-control tools or contact our support team.
Maju365 is committed to providing a safe and responsible gaming environment for all our members. This commitment is not mere rhetoric — it is realised through concrete action, strict policies and advanced technology:
Recognising the early signs of problem gambling is the first step to getting help. If you or someone you know is experiencing any of the following signs, it may be time to seek support:
If you are experiencing three or more of the signs above, we strongly encourage you to activate the self-control tools or contact a professional support organisation. Remember, seeking help is not a sign of weakness — it is a brave step towards a healthier life.
To help you enjoy a positive gaming experience, here are some practical guidelines you can follow:
Before you start playing, set an amount of money you can afford to lose without affecting your daily needs. Treat this money as entertainment cost, not an investment. Use our deposit limit tool to ensure you don't exceed your set budget.
Don't let gaming take up too much of your day. Set reasonable time limits and use our time reminder feature to help you stay within them. Make time for other activities you enjoy, such as exercising, reading, or spending time with family.
One of the biggest mistakes players make is trying to chase losses by continuing to play in the hope of winning it back. This often leads to greater losses. If you lose, accept it as part of entertainment and stop when you reach your set limit.
Don't use gaming as a way to escape problems, stress, or negative feelings. Playing when you're upset, angry, or stressed can lead to irrational decisions. Make sure you play with a clear and calm mind.
Avoid playing continuously for extended periods. Take a break at least every 45 minutes to 1 hour. Get up, stretch, drink some water, or do something else. This helps you stay focused and make better decisions.
Never borrow money, use credit cards, or sell assets to fund your gaming. If you find yourself considering this, it's a clear sign that you need to stop and seek professional help.
Ensure gaming doesn't take over your life. Continue fulfilling daily responsibilities like work, family and friendships. If you find gaming starting to interfere with important aspects of your life, take immediate steps to reduce or stop gaming activity.
Maju365 provides various self-control tools that are easily accessible and activated through your account settings. Here is a brief guide for each tool:
To set deposit limits, go to Account Settings > Responsible Gaming > Deposit Limit. Select a period (daily, weekly, or monthly) and enter the maximum amount you wish to deposit. Changes take effect immediately for lower limits, or after 24 hours for higher limits.
Loss limits work the same way. Go to Responsible Gaming > Loss Limit, select a period and amount. Once the limit is reached, you will not be able to place new bets until that period ends.
If you need a break, select Cooling-Off Period and select the appropriate period (24 hours, 7 days or 30 days). Your account will be temporarily suspended and you will not be able to log in until that period ends. The account will automatically reopen afterwards.
For self-exclusion, contact our customer support team via live chat or email. They will help you complete this process. Self-exclusion is a serious decision and cannot be reversed during the chosen period (6 months, 1 year or permanent).
Important Note: Self-exclusion is a drastic measure and cannot be reversed during the set period. Make sure you consider this seriously before making this decision. If you're unsure, start with a cooling-off period first.
If you or someone you know needs professional help with a gambling problem, here are some organisations you can reach out to:
Maju365 is not affiliated with these organisations, but we recommend them as trusted and experienced resources in helping individuals facing gambling problems.
Maju365 takes minor protection very seriously. Our platform is for users aged 18 and above only. We use a strict age verification system and partner with third-party KYC providers to ensure no underage individuals can create an account or access our services.
If we detect or receive a report that someone underage has used our platform, that account will be suspended immediately and all funds will be returned. We also encourage parents and guardians to use parental control software to prevent children's access to gambling websites.
Maju365 is committed to advertising our services in a responsible and ethical manner. All our marketing communications comply with the following standards:
Our support team is ready to help you anytime. Contact us for guidance on self-control tools or any gaming-related concerns.
Set deposit limits, loss limits or cooling-off periods through your account settings. Full control in your hands.
Go To Account SettingsMaju365 is committed to providing a safe and enjoyable gaming experience. Use our self-control tools to stay in control and enjoy entertainment responsibly.
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